Privacy Policy

At BCCBuddy, Inc. ("BCCBuddy," "we," "our," or "us"), your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and protect information that identifies or relates to you ("Personal Information") when you use our platform, applications, websites, and services (collectively, the "Platform"). By accessing or using the Platform, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information to provide, maintain, and improve our services:

a. Information You Provide Directly

• Account Information: When you create an account, we may collect your name, email address, company name, job title, phone number, and payment information.
• Communications: If you contact us, we collect information about the communication and any related information you choose to provide.
• Content: Information you upload or share through the Platform, such as emails processed for workflow automation, may include Personal Information.

b. Information We Collect Automatically

• Device and Usage Information: We collect data about your device, browser, and interactions with the Platform, including IP address, device type, operating system, and pages visited.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track your activity on the Platform and remember your preferences.

c. Information From Third Parties

We may receive information from third parties, such as:

• Integration partners (e.g., CRM or task management platforms).
• Service providers or analytics tools.

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Platform.
• Process your requests, transactions, and payments.
• Communicate with you, including responding to inquiries and providing support.
• Send you service-related and promotional communications.
• Personalize your experience on the Platform.
• Detect, prevent, or investigate fraudulent or unauthorized activities.
• Comply with legal obligations or enforce our Terms of Service.

3. How We Share Your Information

We may share your information with:

a. Service Providers

We engage third-party service providers to assist with Platform operations, such as payment processing, data analysis, hosting, and customer support. These providers access your information only as necessary to perform their functions and are bound by confidentiality obligations.

b. Integration Partners

If you connect third-party platforms to BCCBuddy, such as CRM or task management tools, we may share relevant data with those platforms to facilitate workflows.

c. Compliance and Legal Obligations

We may disclose information if required by law or if we believe in good faith that such disclosure is necessary to:

• Comply with legal processes or government requests.
• Protect the rights, property, or safety of BCCBuddy, our users, or the public.

d. Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Your Rights and Choices

a. Data Subject Rights

Depending on your location, you may have the following rights under applicable data protection laws:

• Access and Portability: Request access to and a copy of your Personal Information.
• Rectification: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your Personal Information.
• Restriction: Request restriction of processing under certain conditions.
• Objection: Object to the processing of your Personal Information for direct marketing or other legitimate interests.
• Withdrawal of Consent: Where processing is based on consent, withdraw your consent at any time.

b. Opt-Out of Communications

You can unsubscribe from promotional emails using the "Unsubscribe" link in those communications. However, you may still receive service-related messages.

c. Cookie Preferences

You can manage your cookie preferences through your browser settings or our cookie management tool.

5. Data Security

We implement appropriate technical and organizational measures to protect your Personal Information from unauthorized access, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain Personal Information for as long as necessary to fulfill the purposes for which it was collected or as required by law. When retention is no longer necessary, we securely delete or anonymize the data.

7. International Data Transfers

Your Personal Information may be transferred to and processed in countries outside your location. We ensure such transfers comply with applicable data protection laws, including the use of Standard Contractual Clauses where required.

8. Children's Privacy

The Platform is not intended for individuals under 18 years of age. We do not knowingly collect Personal Information from children. If we become aware that we have collected data from a child, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes and indicate the effective date of the updated Privacy Policy. Continued use of the Platform constitutes acceptance of the revised policy.

10. Contact Us

For questions or concerns about this Privacy Policy, please contact us:

Thank you for trusting BCCBuddy to protect your privacy.